Effective 26 September 2026

Privacy Policy

This policy covers the FutMatic website and the FutMatic browser extension that runs inside EA’s FC Ultimate Team web app. In plain terms: we never touch your EA login, and the only data we process is the card information needed to solve an SBC.

This page is available in English only; the English version is the one that applies.

What we never collect

We never ask for or receive your EA login credentials. You sign in to EA’s web app directly with EA — FutMatic has no access to your EA password, cookies, or EA session token, and never will.

What a solve request contains

When you use the SBC Solver or a related feature, the extension sends the card data from your club that is needed to build a legal squad — such as item ids, ratings, rarities, leagues, nations, clubs, positions and similar fields — to our solver at api.futmatic.com. This request does not include your EA credentials, and it is used only to compute and return a squad to you. We do not build advertising or marketing profiles from your club data.

Your account and sign-in

You can sign in with Google or Discord, either on futmatic.com or from inside the extension (the extension opens a futmatic.com sign-in window). From that provider we receive only your account id, email address and display name. We use them to identify your FutMatic account, show your plan and let you manage it on the dashboard — never for advertising.

You can also sign in with a licence key. Either way, the extension keeps only a session token in the browser’s extension storage (not readable by web pages). We do not use email-and-password accounts.

Gallery and club data

For the Gallery features, we store which cards each connected EA account has collected (card ids and when they were first seen) so your progress can be shown across sessions and devices. We may also keep a short-lived copy of your club card list to speed up solving. This data is linked to your FutMatic account and is deleted when you ask us to delete your account.

Connected EA accounts

To keep licences fair (one licence is for one person), we record which EA accounts have used your key and when they connected, up to the limit shown in the extension. The stored identifier only tells one EA account apart from another so the limit can be enforced and so support can help you if you ask — it is not tied to your name, email or EA password.

Prices

Market prices used to estimate squad cost come from a public price source (fut.gg). In the version distributed from futmatic.com, the extension may download a public price file from fut.gg while the web app is open and pass it to our server; the version on the Chrome Web Store does not do this. No personal data of yours is involved in a price lookup.

What stays only in your browser

Your preferences — solver options, locked players, filters, shortcuts and similar — are stored in your browser’s local storage on ea.com. They live on your device and never reach us unless they are part of a solve request. Clearing your browser’s site data removes them.

Logs and identifiers

We keep standard technical logs (for example request times and error information) for reliability and abuse prevention. A random support id may be generated in your browser and sent with requests so we can match up a bug report — it is not tied to your EA identity, and it is never sold or shared.

Deleting your data

You can ask us to delete your licence and its associated records at any time by contacting us. Deletion removes your account, licences, connected-account records, Gallery collection records and logs. Your on-device preferences are yours to clear from your browser at any time; they are never in our hands.

Third parties

We do not sell or share your data with advertisers. The extension talks to api.futmatic.com (solving, configuration, prices and your account), to futmatic.com (sign-in) and to ea.com as part of the page you already use. Sign-in is handled by Google or Discord and our authentication provider (Supabase). If paid plans are offered, payments are processed by our payment provider; we never see your full card details. We do not use any third-party advertising or tracking services.

Changes

We may update this policy from time to time. The effective date above tells you when it last changed. Significant changes will be reflected here before they take effect.

Contact

Questions about this policy, or an issue with your membership? Join our Discord or email us at support@futmatic.com. See also our Terms of Use.